At Tripzoe, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including flight booking, hotel reservations, and holiday packages. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information necessary to provide you with the best possible travel experience. This includes:

• Personal Information: Name, contact details (email address, phone number, etc.), and payment details when you book flights, hotels, or holiday packages.
• Travel Details: Information such as travel dates, destinations, hotel preferences, and flight schedules.
• Device and Usage Information: Data collected when you interact with our website or mobile apps, such as IP addresses, browser type, and page interaction data (cookies).

2. How We Use Your Information

Tripzoe uses your information to:

• Provide Services: Process flight bookings, hotel reservations, and holiday package transactions, including payment processing.
• Communication: Send booking confirmations, travel-related updates, and customer support responses.
• Personalization: Tailor our services to your preferences and provide recommendations for flights, hotels, and holiday packages based on your interests and past activities.
• Marketing: With your consent, we may send promotional offers, newsletters, and travel deals. You can opt out of these communications at any time.

3. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third parties in the following cases:

• Service Providers: Airlines, hotels, and other travel-related service providers require certain personal details to fulfill your booking requests.
• Payment Processors: For secure processing of transactions.
• Legal Requirements: In compliance with laws, regulations, or legal proceedings, we may be required to disclose your personal data to authorities.

4. Data Security

We prioritize the security of your personal information. Tripzoe implements industry-standard encryption and security practices to protect your data from unauthorized access, loss, or misuse. However, no method of data transmission or storage is 100% secure, and we encourage you to take precautions when sharing sensitive information online.

5. Your Rights and Choices

• Access and Correction: You can access or update your personal information by logging into your account or contacting our support team.
• Opt-Out: You have the right to opt-out of marketing communications at any time by clicking the unsubscribe link in emails or adjusting your account preferences.
• Data Deletion: You can request that we delete your personal data by contacting our customer service team, subject to legal or regulatory requirements.

6. Cookies and Tracking Technologies

Tripzoe uses cookies and similar tracking technologies to enhance your experience on our website. Cookies help us personalize content, track your preferences, and improve our services. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please contact us at:

Tripzoe Customer Support
Email: info@tripzoe.com
Phone: +91 91002 75939
               +91 90103 22244