Welcome to Tripzoe! By accessing and using our website and services, you agree to be bound by the following Terms & Conditions. These terms apply to all services provided by Tripzoe, including flight booking, hotel reservations, and holiday packages. Please read them carefully before using our services.

1. Acceptance of Terms

By using Tripzoe's website and services, you confirm that you have read, understood, and agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our services immediately.

2. Services Offered

Tripzoe provides a platform for users to book travel services, including but not limited to:

• Flight Booking
• Hotel Reservations
• Holiday Packages

Tripzoe acts as an intermediary between the user and the travel service providers (airlines, hotels, tour operators). We facilitate the booking process but are not the direct service provider unless otherwise stated.

3. User Responsibilities

• Accuracy of Information: You are responsible for ensuring that all the personal and travel details you provide are accurate, complete, and up-to-date. Tripzoe will not be held liable for issues arising from incorrect or incomplete information.

• Age Requirement: Users must be at least 18 years of age to use our services. By using Tripzoe, you confirm that you meet this age requirement.

• Legal Compliance: You agree to use Tripzoe’s services in accordance with all applicable local, national, and international laws and regulations.

4. Booking and Payment Terms

• Flight and Hotel Bookings: All bookings are subject to availability. Prices and availability may fluctuate based on real-time conditions. Once a booking is confirmed, you will receive an email confirmation with your itinerary.

• Holiday Packages: Our holiday packages may include third-party services such as guided tours, meals, and transportation. The terms and conditions of these third-party providers will apply.

• Payment: Full payment is required at the time of booking unless otherwise stated. We accept various payment methods, including credit/debit cards and bank transfers. Your booking is not confirmed until payment is received.

5. Cancellations and Refunds

• Cancellations: If you wish to cancel a booking, please refer to the cancellation policies provided at the time of booking. Each airline, hotel, or service provider may have its own cancellation terms, which will apply to your booking.

• Refunds: Refund eligibility depends on the provider’s policies. In some cases, bookings may be non-refundable, or cancellation fees may apply. Refunds for eligible cancellations will be processed within the time frame specified by the service provider.

6. Changes to Bookings

• Flight and Hotel Changes: If you need to make changes to your flight or hotel reservation, please contact Tripzoe customer service. Any modifications are subject to the terms of the service provider and may incur additional fees.

• Holiday Package Changes: Changes to holiday packages may be limited and depend on the service provider’s policies. Tripzoe will make reasonable efforts to accommodate changes but cannot guarantee that all requests will be met.

7. Limitation of Liability

Tripzoe acts as a facilitator for the booking of travel services provided by third-party vendors, such as airlines and hotels. We are not responsible for:

• Any loss, damage, delay, or injury that occurs during your trip.
• Cancellations or changes made by service providers.
• Errors, inaccuracies, or omissions in the travel details provided by you or the service provider.
• Force majeure events, including but not limited to natural disasters, political unrest, pandemics, or other unforeseeable circumstances.

Tripzoe’s liability is limited to the fees paid by the customer for the service in question.

8. Third-Party Links and Services

Tripzoe may provide links to third-party websites or services for your convenience. We do not endorse or assume responsibility for the content, products, or services provided by these third parties. Your use of third-party websites is at your own risk, and you are subject to their terms and policies.

9. Intellectual Property

All content on the Tripzoe website, including logos, designs, graphics, text, and software, is the intellectual property of Tripzoe or its licensors. You may not use, reproduce, distribute, or modify any content without our prior written consent.

10. Changes to Terms & Conditions

Tripzoe reserves the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. We recommend that you review these terms periodically to stay informed of any updates.

11. Governing Law

All the disputes are subject to Hyderabad (Telangana)  jurisdiction

12. Contact Us

If you have any questions or concerns about these Terms & Conditions or our services, please feel free to contact us at:

Tripzoe Customer Support
Email: info@tripzoe.com
Phone: +91 91002 75939
               +91 90103 22244